Case Study

Statement of Work – Banking

Banks play a vital role in society.

What about the people who work for that bank? What about the tellers, accountants, wire transfer operators?

When a global bank conducts business with more than 50 million customers on any given day, their workforce solution is important to millions of people.

Our client operates in 150 countries utilizing approximately 13,000 resources totaling over $1 billion in annualized spend across 72 countries with SOW projects in eight countries.

Our client required a strategic partner that could help achieve compliance and efficiencies within their Statement of Work (SOW) workflow and approvals while improving invoice management and processing. Throughout the process, the client needed to effectively direct and facilitate change management with their preferred partners and maintain visibility and comprehensive reporting of the entire lifecycle process. Pontoon’s solution consolidated and streamlined the processes, which improved efficiencies and realized cost savings.

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