Getting the most out of contingent labor

Pontoon has been ranked #1 provider of Global Managed Service Programs by HRO Today two years running. What sets us apart from the competition? Our ability to deliver market-leading Managed Service Provider (MSP) solutions, whatever the make-up of your non-permanent workforce, wherever in the world they are based.

We manage the contingent workforces of around 150 clients globally. Through our MSP program, your organization will benefit from everything that experience has taught us. At the same time, the solution will be customized to your unique geographical and cultural needs. The result is improved processes, stronger supplier partnerships and more effective technologies – and significant reductions in cost.

Why choose Pontoon?

  • Market leaders. We have unrivalled experience of delivering MSP programs and are recognized as one of the world’s leading providers.
  • Global reach. We work with 150 clients in almost 100 countries around the globe and our people speak 39 languages.
  • Technology savvy. Our expert knowledge of the HR technology ecosystem allows us to identify and implement the best technologies the market can offer you.

Process improvement

We continuously look for ways to improve your MSP program, by identifying inefficiencies, implementing best practice, and standardizing and streamlining your processes.

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Optimal supplier partnerships

With our data-driven approach, we can identify the mix of suppliers that will best meet your organization’s needs. We assess this mix on an ongoing basis, using an analytics platform that provides insight into 40+ business topics.

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Innovative technology

Pontoon is technology agnostic. So rather than being tied to any one system or product, we are free to select the solutions that are perfect for your business from among the 100 or so technologies we are expert in.

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Pontoon is one of the few service providers with strong capabilities to handle very large and complex multi-continent MSP deals. This, coupled with its coverage of all forms of contingent talent and capability to offer advanced analytics solutions, positions it well to offer differentiated services to its clients.

Arkadev Basak, Practice Director, Everest Group

The consolidation of our considerable contingent workforce spend through Pontoon, especially through the introduction of technology, will enable Computacenter to better manage and reduce our costs.

Andy Moffitt, Group Professional Services Director, Computacenter

Pontoon was the first company to integrate all aspects of their global service delivery model for MSP offering customers, even those with the largest and most complex multi-country programs, an excellent and seamless service experience that is paying dividends in their consistent and industry leading rankings.

Elliot Clark, CEO, HRO Today Magazine

MSP Related Resources


Five Contingent Workforce Considerations

If organizations want to improve efficiencies, hire the right quality talent and make cost savings, they must have a robust contingent workforce strategy.

October 31, 2017

Pontoon maintains position as a leading provider of MSP in HRO Today Baker’s Dozen 2017

Pontoon, has been recognized as the #2 leader of global MSP in HRO Today’s annual Baker’s Dozen Customer Satisfaction Rating.

May 8, 2017

Home Builders – Implementing your program at Pontoon

The Pontoon Implementation methodology is the consistent foundation applied to all our partnerships. For us, this essential part of our process underpins the program, and represents a unique offering in the market.

October 12, 2017

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