Eliminating Bottlenecks With Accurate Reporting

We were tasked with identifying bottlenecks within the billing and hiring processes for our customer’s overall talent program.

Through increased leveraging of our analytics tool, we translated SLA’s, audit results and deliverables into practical and actionable dashboards. By gaining a thorough understanding of each deliverable and its intended goal, the MSP team has been able to equalize the number of external reports.


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