Hiring contingent workers in the UK

When a major global bank needed a flexible, compliant, and cost-effective way to hire contingent workers, we stepped in with a tailored solution. Partnering with Adecco UK&I, we co-created a first-generation Managed Service Programme (MSP) designed to simplify the hiring process, ensure regulatory compliance, and deliver measurable cost savings.

Leveraging the combined strengths of the Adecco Group and Pontoon, we built a programme that blends Adecco’s expertise in candidate sourcing and care with Pontoon’s proven capabilities in managing and advising on external workforce solutions. This collaborative approach provided the client with a streamlined, scalable workforce strategy that met their immediate needs and positioned them for long-term success. 

Pontoon and Adecco join forces to hire contingent workers

We assembled a joint team from Adecco UK&I and Pontoon, bringing together experts in solution design, product, pricing, and operational excellence. This collaboration enabled us to create a unified temporary talent strategy that combined Adecco’s strength in contingent worker recruitment with Pontoon’s MSP advisory and governance expertise.

Client benefits included:

• Centralised management: Strong programme oversight ensured rapid growth and consistent service quality.
• Greater flexibility: The solution allowed quick scaling up or down in response to client and market demands.
• First-class sourcing and candidate care: Careful candidate selection and exceptional candidate experience made the hiring process smooth and efficient.
• Simplified communication: A single point of contact ensured swift issue resolution and easy access to additional resources.
• Innovative governance: Our integrated approach fostered innovation and agility, keeping the programme aligned with evolving client goals.

By partnering with Adecco UK&I, we didn’t just deliver a flexible, cost-effective MSP solution—we transformed the client’s contingent workforce strategy. The programme streamlined compliance processes, reduced hiring cycle times, and unlocked significant cost savings through supplier optimisation. Beyond operational improvements, our collaborative model enhanced candidate quality and experience, positioning the client to scale confidently into new regions and adopt additional services such as Statements of Work (SOW) management.