Seamless transition unlocks cost savings, compliance, and strategic workforce capability

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Workforce stability delivered during a high stakes transition

In early 2023, following a divestment, a major UK energy company began operating as a standalone entity. This shift required operational independence while maintaining continuity for critical infrastructure projects.

Pontoon was awarded the new business and tasked with ensuring stability and uninterrupted workforce operations. With £50 million in contingent workforce spend, strict compliance expectations, and financial penalties linked to transition deadlines, clarity and speed were essential.

A precise transition model that elevated delivery and compliance

Pontoon’s team executed a controlled MSP transition, leveraging a proven framework adapted to the client’s new organisational structure.

To drive stability from day one, we maintained the existing Vendor Management System (VMS), protecting data integrity and avoiding disruption. Supplier engagement was coordinated across the supply base to recontract under the new entity, preserving access to critical talent.

Compliance remained central. We implemented audit ready workflows aligned to regulatory requirements during and after the transition.

Innovation strenghtened the programme. Enhancements included:

  • Real time dashboards for spend and compliance visibility.

  • Fast track onboarding for critical roles.

  • Automated timesheet validation and approval workflows, reducing manual touch points and improving accuracy.

These actions restored control, unlocked efficiency gains, and strengthened delivery across all workflows.

 

A strengthened programme that enabled stability and savings

Pontoon’s approach delivered clear outcomes:

  • Zero disruption to contingent workforce operations during and after the transition.

  • £4.6 million in cost savings, realised through direct sourcing and workforce optimisation.

  • Strategic hiring success, with more than 600 contractors placed since go live, including Chief Information Officer (CIO), Chief Information Security Officer (CISO) and 60 cyber specialists delivered within twelve months.

  • Compliance accuracy, holding a 100% audit record validated through internal and client led reviews.

  • Full visibility of the £50 million spend from the first day of operations.

  • Stakeholder confidence, with strong feedback from senior leaders and hiring managers.

  • Pontoon also maintained a Net Promoter Score (NPS) of 74, reinforcing trust built during a period of significant organisational change.

By combining deep MSP expertise, technology-powered efficiency, and a commitment to clarity and operational stability, Pontoon enabled the client to achieve operational independence without disruption. The programme now forms the foundation for strategic workforce planning and continued optimisation as the organisation powers the future of UK energy.