Automated onboarding accelerates hiring

Faster onboarding for a smoother hiring experience

Our Tech customer needed to modernise a slow, legacy onboarding workflow. Existing communication methods created unnecessary back‑and‑forth, which extended onboarding timelines and delayed start dates.

To restore clarity and stability, Pontoon introduced a consistent remote workflow powered by PontoonON. 

Risk reduced. Control restored.

The customer’s onboarding process was manual, time‑intensive and inconsistent for both candidates and hiring managers. These inefficiencies drove escalations, increased time‑to‑hire and elevated compliance risk.

The solution: automate essential steps, establish timely communication, and streamline documentation requirements. This approach reduced time‑to‑start and improved the experience for every stakeholder in the hiring workflow.

Automation that reimagines the process

We deployed PontoonON to modernise onboarding. Because the tool was new to the programme, we accelerated adoption through weekly touchpoints with key stakeholders, secured early champions and supported a stable rollout.

The automated workflow:

• Reduced communication bottlenecks
• Addressed compliance steps with greater precision
• Enabled hiring managers to focus on core priorities
• Delivered a seamless candidate experience
• Provided clearer guidance to supplier partners
• A faster, more stable onboarding experience

Onboarding speed improved by 150%, decreasing the average timeline from 5.5 working days to less than one day in only six months.