Jay leads as Global Head of Service Design and Delivery. Jay’s remit encompasses Solution Design, Product and Pontoon’s Global Delivery Network. The alignment of these functions keeps the candidate experience and our clients at the centre of this priority. He stops at nothing to find the right talent mix and solution for Pontoon’s customers. Jay is also committed to developing the potential of future leaders, hosting leadership summits and sharing his expertise on various industry panels.  

Joining Pontoon in 2017, Jay brings 15 years of workforce consultation experience serving customers in the Financial Services industry. In his five years at Pontoon, Jay has held multiple roles, including VP of Programme Management for one of our largest financial services customers. In 2021, he joined our Senior Leadership Team to head our Financial Services Segment. Jay lives in Charlotte, North Carolina, with his wife and three children. A weekend warrior, Jay competes in marathons, ultra-relay races, and adventure races, all while coaching Little League Baseball.