Without proper recruitment process automation in place, our client struggled with fragmented hiring processes that differed per country and national branch. This negatively impacted their candidate experience.
To make matters worse, they had no unified recruitment and tracking platform, which made standardisation across locations nearly impossible. Our customer needed a partner who could streamline hiring processes globally, transform the supporting technology stack, and ultimately drive a much better candidate experience.
With candidate data siloed at an individual branch level and scattered across over 30 various tools, our customer was losing 30% of global workforce to outside opportunities. Their employees were unaware of career development options in other locations or client brands.
With 10,000 hires per year across 11 sister companies operating worldwide, the customer needed a standardised, scalable process to improve the hiring experience and reduce the dropout rate.
Pontoon’s team began with an in-depth discovery phase to understand the client’s process and tech transformation needs. We then analyzed technology options and evaluated how different tools could impact the client’s hiring process.
Selecting an optimal Applicant Tracking System (ATS) was crucial. The ATS needed to support global locations, scale for a worldwide function, and ensure maximum data security.
After consulting with the client, our experts reviewed options and highlighted their benefits and drawbacks. We chose technology that met all requirements, including 28-language support, ease of use, and data compliance.
We complemented the ATS with an integrated stack of tools that automated process steps. This streamlined the hiring journey and improved the candidate experience.
Our technology experts, in cooperation with the client, selected a backbone ATS and built a complementary tech stack. This automation improved the recruitment process. With a solid technology foundation, the customer transitioned from a fragmented process to a unified global hiring experience.
Consequently, we created an internal and external career marketplace that boosted job mobility and increased employee satisfaction. We made the application and selection process seamless, enhancing experiences for hiring managers, recruiters, and candidates.
