How we increased demand calls for fast hiring during the COVID-19 crisis

How we increased demand calls for fast hiring during the COVID-19 crisis

Summary

Supporting our customer’s workforce through hiring programmes

We partnered with a large consumer product brand to support their Total Talent worker population through both MSP and RXO hiring programmes.

The challenge

Creating a scalable solution

As a food and beverage manufacturer, demand for products quickly increased at the beginning of the COVID-19 pandemic as consumers stocked up on groceries.

In response, our customer needed to scale their workforce quickly to increase production and deliver to retailers.

How we helped

Redesigning with optimisation in mind

To evolve our customer’s programme in response to COVID-19, we revamped their interviewing and onboarding processes.

This would allow for increased capacity and efficient hiring.

We also deployed video interviewing technology and a new recruitment process automation tool.

These would increase sourcing of new candidates to fill mission critical positions.

Impact

Meeting demand surges

Application volume increased by 99%.

Interviews increased by 65%.

Hiring manager satisfaction shot up to 88%.

There was a 21% decrease in time-to-start.

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