The biggest challenge employers face is how to effect the right changes to ensure their employees are buying into their organisation. But concern shouldn’t be limited to existing employees; candidate experience is a critical part of the hiring process as well. For several years, we have been caught in a war for talent, especially for qualified personnel. Competition is fierce — having a clear talent attraction and acquisition strategy that is able to deliver top talent at an acceptable cost and efficiency level is crucial for every organisation.
Jan Jacobs talks employee experience here.