Our customer, a leader in the technology and communication industry, faced challenges in their existing onboarding process stemming from highly manual tasks and lack of basic features within their VMS.
We needed to design a complete roadmap for driving consistency from implementation to operations and underpin it with experience.
Through the Adecco Group ecosystem, the global partnership with an RPA integrator, and deep gap analysis, our OPEX team designed a roadmap to pave the way to consistency.
Upon project deployment, Proof of Concept was included to be delivered before a complete implementation for all processes.
Our customer was able to save 514.8K€ in operational costs over a three-year period.
They also gained 10 hours per week of dedicated stakeholder sponsorship collaboration.