Increasing fulfilment efficiencies through supply chain optimisation

Increasing fulfilment efficiencies through supply chain optimisation


Contingent labour fulfilment inefficiencies

Our customer, a multinational consulting and outsourcing company, had significant inefficiencies around the fulfilment of their contingent labour needs.

The challenge

An unmanageable supply chain

They couldn’t get a handle on the volume of their talent requests due to an unmanageable supply chain of staffing providers.

How we helped

Supply chain optimisation

Pontoon took over the supply chain of over 140 suppliers and ran a rationalisation of these procurement channels.

The supplier group was decreased to 58 suppliers.

This optimised supply chain was then segmented into a tiered structure, ensuring the best-fitting suppliers were engaged quickly.

With this streamlined supply base and the strong talent pool created, both suppliers and the customer instantly saw improvements around fulfilment, quality of candidate, and speed of delivery.


Success in optimisation

Our team’s optimisation and segmentation led our customer to experience:

  • A 41% increase in supply chain optimisation
  • Quality of hire rising to +5 bps
  • A 6% Supplier ROI increase of fills by tier-one suppliers
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