How we improved our customer’s sourcing and screening through AI technology | Pontoon

How we improved our customer’s sourcing and screening through AI technology

Summary

A case of optimisation in sourcing and screening

Our customer, a leader in the global online marketplace, was aspiring to optimise sourcing and screening processes across Europe for various roles within six months.

The challenge

Shifting from manual to automated

Due to the high volume of resumes coming in, our client depended on manual sourcing to keep up, which resulted in elevated costs stemming from the manual processes.

Our customer also struggled with headcount readiness within a short period of time.

Details on how we helped

Introducing RXO source

To meet our customer’s volume, speed, and quality, we introduced RXO Source, powered by an AI tool and Machine learning to shift the workload to an automated tech tool for faster and more reliable screening.

Thanks to this bot-powered recruitment tool, a job that would normally require 37 people took only eight team members.

Impact

Realised cost savings, meeting time and speed goals

The flexibility and cross utilisation of the eight FTEs, in conjunction with the AI bot technology, proved to be financially beneficial, as the program cost was reduced by 45%.

In six months, 77,000 reviewed and qualified resumes passed through our systems, allowing our customer to achieve their time and speed goals, as well as reduce human error and bias in the screening process.

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