Our global financial services MSP client struggled to retain full-time talent due to market instability. They needed a total talent attraction and retention programme to support core technology skill groups. We created a customised and scalable contract-to-hire solution, resulting in over 300 offers in only nine months.
After completing an internal resignation analysis and identifying the need for a more sustainable and timely talent solution, the customer asked Pontoon to create a programme supporting their vision. We needed to build a customised solution that embodied a mix of RXO and the existing MSP programme to help our client hire ahead of attrition.
The solution needed to strengthen talent attraction efforts ahead of FTE attrition and adapt to changing market conditions and business needs.
The Pontoon team began by developing a fully scalable, sustainable, and successful operating model which focused on three core goals of our client: quality, quantity, and speed of delivery.
To stand up the project, we worked with the client to implement key action steps for the new operating model, including:
We generated over 300 offers in nine months for various roles such as application development, quality assurance, agile and highly specialised technology roles. With this total talent solution, Pontoon reduced the overall supplier recruitment cycle time by providing client technology teams with pre-qualified candidates. Due to the new programme’s success, our client expanded these services into their existing MSP programme offering. We continue to optimise and scale our efforts based on business needs.