Tech Lab Archives | Pontoon

Tech Lab

Tech Lab
How we deployed a sourcing bot to create an automated hiring solution
Our customer, a leader in the technology and communication sector, needed an upgraded solution to source, prequalify, and screen candidates given challenges to applicant flow for multiple open roles for ...
MSP
How we used AI to hire hundreds of tech roles in nine days
Our customer faced challenges filling their technical roles quickly. Advanced skillsets, particularly in the IT and engineering field, were hard to find and qualify in today's talent scare market. ...
Financial Services
Case Studies
How automation lent speed and transparency to our customer’s onboarding process
Our customer, an IT reseller that supports multiple end clients in the US, was looking to optimise their onboarding experience for their 350 end-clients that each have specific background check ...
Tech & Consulting
Tech Lab
How we streamlined NPS performance through a CRM platform
Creating a continuous loop of customer feedback is critical for evolving our services and driving our programmes to offer an unmatched experience to our customers. Pontoon and our customers have ...
Tech & Consulting
Tech Lab
How we used an intelligent tool to enhance experience
In every interaction, communication and experience are crucial to customers, partners, internal stakeholders and everyone in between. Creating an experience through our chatbot needed to do more than just be ...

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